Genevieve has over 25 years of experience in customer satisfaction and operations management in the financial and healthcare sectors. She has worked with various CISSS and CIUSSS organizations to enhance their experience and achieve their goals while implementing operational efficiency strategies. A professional, effective communicator, and versatile individual, Genevieve excels in customer relationship management and implementing efficient operational strategies.

Outside of work, Genevieve enjoys road cycling, outdoor activities, and spending time with her family. These activities outside of work allow her to recharge, stay active, and maintain a balance between her professional and personal life.